Shipping policy
Shipping Policy
Welcome to Paw & Whiskers! We’re committed to getting your pet’s new favorites to you as quickly and safely as possible.
Order Processing
- Orders are processed within 1–3 business days (Monday–Friday).
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
- Estimated delivery time: 5–12 business days.
- Delivery times may vary depending on your location and carrier delays.
Shipping Rates
🐾 FREE Standard Shipping on all orders over $50.
Orders under $50 will have shipping calculated at checkout.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package.
Delays
While we strive to deliver on time, occasional delays caused by weather, holidays, or shipping carriers are beyond our control. We appreciate your patience and understanding.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost, please contact us within 7 days of the expected delivery date so we can assist you.
Contact Us
If you have any questions regarding your order, please contact us at: